IT Help Desk Support

Job Description

IT Helpdesk agent with experience in the healthcare sector. Providing 24/7 support for more than 9000 employees.

Job Responsibilities

• Provide 24/7 IT support
• Troubleshoot computer hardware and software
• Maintain knowledge base and create KPI reports

Required Qualifications

• 4 years of experience
• Experience in Health care sector
• ITIL Foundation certification
• Proficient in Arabic & English