UAE National - Sales Executive - Retail

Job Description

Job Requisition ID: 178146 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the Role Join our high-performing Toyota Sales Team in Al Ain and be part of one of the most recognized automotive brands in the world. If you’re a UAE National passionate about cars, driven by results, and enjoy engaging with customers, this is your opportunity to shine! As a Sales Executive, you’ll be responsible for maximizing every sales opportunity, delivering an exceptional customer experience, and building lasting relationships. Your mission? Drive sales, increase finance and insurance product uptake, boost trade-ins and accessories sales—all while ensuring top-notch customer satisfaction throughout every interaction. What You Will Do Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence. Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business. Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives. Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance. Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement. Required Skills to Be Successful Minimum 1 year of sales experience (automotive experience preferred but not necessary). Strong communication and interpersonal skills. Proven ability to upsell and create customer value. Confident negotiator with excellent influencing skills. Fluent in English and Arabic (preferred). About the Team You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude. Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi. What Equips You for the Role UAE National with family book (Emirati). Diploma or Degree preferred (but passion and drive matter most). Minimum 1 year of retail sales or customer service experience. Excellent relationship-building and negotiation skills. Calm under pressure and a proactive problem-solver. Must hold a valid UAE driver’s license. Knowledge or interest in automobiles is a plus! About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and s